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Find all your answers here!

  • Where is Lucaya Watersports & Tours located?
    Lucaya Watersports & Tours is located on the island of Grand Bahama. Our base location is at Taino Beach Resort & Clubs. See the Map on our About Us page for further information.
  • Can I get a refund if I did not do the tour?
    All Lucaya Watersports & Tours sales/tickets are NON-REFUNDABLE. However, if you are unable to do the tour for personal reasons, we will honor your ticket for up to 1 YEAR after purchase date.
  • If my tour is canceled due to bad weather, can I get a refund?
    Yes. All tours are weather permitting, therefore, if your tour was canceled due to bad weather, we will happily refund you by the method of payment you used at purchase.
  • Is transportation included in my tour price?
    No. Lucaya Watersports & Tours does not provide transportation for our tours unless stated in the description. Tours that currently include transportation to and from your Resort are: 1. Combination Bus Tour 2. East End Cave Bus Tour
  • Is Lucaya Watersports & Tours open everyday?
    Yes, Lucaya Watersports & Tours is operates business everyday 9am - 5pm EST, weather permitting.
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